If your thermal printer is not printing correctly, there are a few things you can do to try and fix the issue. The first step is to clean the printer. To do this, remove any paper that is stuck to the printer and then use a damp cloth to wipe down the exterior of the printer. Make sure to clean all of the areas where ink may accumulate, such as around the printhead and on the paper feeder. Finally, use a dry cloth to dust off any excess dirt or debris. ..